Preferrably have a 20 minutes session before your bedtime. Use your kit for 7-15 days for visible results. Some customers may take longer to see result, please be patient for the magic to work!

Brush teeth 30 mins before session and use the kit daily for better results. Lie flat on your bed during the process to avoid saliva from mixing with the whitening gel. Reframe from smoking and coffee during the use of kit if possible.

A small number of people could experience minor soreness during the use of the kit. This soreness sensation will disappear once the session ends. Immediately stop using the kit if you deem your soreness is too severe. We do not recommend people who are pregnant, breastfeeding or have severe sensitive tooth/gum to use the product.

Yes, the kit would not harm and has no effects on artificial fillings and crowns.

We recommend purchasing our kits with the gels as a package as we could not guarantee the safeness and efficacy of the gels of other brands.

No. Scaling and polishing aims to clean your teeth, removing teeth tartar and calculus to ensure a good oral health. It would not change the colour of your teeth. Viaila teeth whitening on the other hand, uses the cold-light technology to remove the colour pigmentation in our teeth caused by the food we consume everyday.